Covid-19

 

COVID-19: Helen Bye Flowers is still open and delivering!

UPDATE: Melbourne Lockdown #4 restrictions announced 27th May 2021:

  • We will continue to offer Delivery and Click & Collect services right across Melbourne.
  • Noted by DHHS "Essential Services" we shall continue to offer Delivery, Click & Collect and Phone Orders during the lockdown
  • You can place your order online or by phone

We have adopted strict social distancing and hygiene habits in accordance with Government recommendations. Hygienic contactless delivery is available through our trusted delivery staff.

Please note our same-day delivery cut-off times:

  • 2pm for most suburbs Mon-Fri
  • 12pm Saturdays
  • Some exclusions on Public Holidays

Contactless Delivery

To minimise face to face contact and adhere to 'social distancing', Helen Bye Flowers offers contactless delivery.

Simply write 'contactless delivery' in the Delivery Instructions field on your shopping cart page at check-out if shopping online, or if placing a phone order, request contactless delivery for your order.

We will then deliver your order to your nominated address. Our delivery staff will knock or ring and then leave your order in a safe, dry place nearest to the receiver's front door.

Should your receiver require a call or text when their order has arrived, you must include their mobile number in the 'Delivery Instructions' field on the shopping cart page at check-out.

Regular Delivery

We will deliver to the requested address per normal practice. Our delivery driver will ensure safe distance and hygienic processes are observed.

Safety of our customers & staff

Helen Bye Flowers has implemented strict COVID-19 hygiene procedures in accordance with Vic health guidelines.

We take the safety of our valued clients and staff seriously during this difficult time. Should you have any concerns or questions, please feel free to call or email to discuss.