Covid-19

 

COVID-19: Helen Bye Flowers is still open and delivering!

We have adopted strict social distancing and hygiene habits in accordance with Government recommendations. Hygienic contactless delivery is available through our trusted delivery staff.

Please note our same-day delivery cut-off times:

  • 2pm for most suburbs Mon-Fri
  • 12pm Saturdays
  • Some exclusions on Public Holidays

Contactless Delivery

To minimise face to face contact and adhere to 'social distancing', Helen Bye Flowers offers contactless delivery.

Simply write 'contactless delivery' in the Delivery Instructions field on your shopping cart page at check-out if shopping online, or if placing a phone order, request contactless delivery for your order.

We will then deliver your order to your nominated address. Our delivery staff will knock or ring and then leave your order in a safe, dry place nearest to the receiver's front door.

Should your receiver require a call or text when their order has arrived, you must include their mobile number in the 'Delivery Instructions' field on the shopping cart page at check-out.

Regular Delivery

We will deliver to the requested address per normal practice. Our delivery driver will ensure safe distance and hygienic processes are observed.

Safety of our customers & staff

In anticipation of COVID-19, Helen Bye Flowers implemented strict hygiene procedures in March 2020. Subsequently, our retail store in Coburg has limited opening hours to minimise physical contact.

We take the safety of our valued clients and staff seriously during this difficult time. Should you have any concerns or questions, please feel free to call or email to discuss.